Reviews

Virtual Call Centre System developed by Peter Clark

5.0 rating
28/07/2003

The system has proved a great success and resulted in the handling of over 500,000 calls with 2 years of continuous operation so far with no downtime whatsoever. The business has shown measurable improvement since the implementation of the system from Bitshift which has resulted in lower support costs and higher sales revenues, thereby significantly improving our operating margin.

Paul Markovitz, Fleetway Travel